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Bonjour, I'm Laetitia

A French Sr UX Designer, translating people’s needs into business opportunities by designing seamless human-centered experience through minimalist interfaces and design thinking process.

finalskteches portfolio
Fidelity Investments

Global Financial Wellness

Employees are dealing with financial stress and are increasingly turning to their employers for help.
We can help you support employees by delivering an experience that drives positive results. Boosting financial wellness creates a productive and driven workforce

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Comcast Tech 360

Tech Assistance

Comcast Technicians troubleshoot internet issues at customers’ premises with the Tech360 app. In 2022, millions of calls to the call center were made by technicians to assist manually with troubleshooting, costing millions of dollars. I designed the entire flow that will remedy this issue and offer self-service to the technicians entirely from the app. 

 

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Comcast Tech 360

Storm-Ready Wifi Device

Comcast’s new device keeps you online even during an outage. I designed the interface with dozen of complex use cases and documented the several months of exploration and understanding for this first-on-the-market internet backup device

 

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Heidricks & Struggles​​

BI Data Visualization Dashboard Software

Empower the HR Leaders of major 500 fortune companies to drive better business decisions by analyzing C-level assessment data for insights with a digestible data visualization dashboard software

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End-to-End Web Strategy, Design & Development

La French Tech Denver

“Join our tech rendez-vous, with a French touch and mountain views”

Freelance Project

Creating and Developing an online presence for La French Tech Denver, an accreditation awarded to French communities recognized for their startup ecosystem. It is an official label made by French Minister for the Digital Economy. From defining our mission, Goals, Conduct Research, Strategy, Branding, Translation, Copy Writing, Design, and Developing a complete website.

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SKILLS & SPECIALTIES ​

Design system & Accessibility

Built-in consistency through a single source of truth with components and accessible practices that benefit everyone who interacts with our product and that can be applied to any project

Strategy

Aligning business goals with the end user’s using journey maps, story boards and ideation

Interaction Design

Creating engaging and meaningful relationships between people and products

Wireframes & Prototyping

Connecting the site's information architecture to a visual design for a faster way to test and validate ideas

User Centered Design

Designing seamless solutions by understanding user needs, goals, and pain points

Usability Evaluations

Testing and Iterating are keys to insure our design best fits our users. More than just "ease of use", they are Efficient, Effective, Engaging, Error tolerant and Easy to learn

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